our privacy policy.

Introduction & Overview

This Privacy Policy describes how Ben Marcato Music ("the Company," "we," "us," or "our") collects, uses, stores, and protects information obtained from visitors to our website and customers who engage our music services.

We are committed to safeguarding your privacy and handling any information you share with us responsibly, transparently, and in accordance with the laws of the State of Minnesota, United States of America, including but not limited to the Minnesota Consumer Data Privacy Act (MCDPA) and other applicable state and federal statutes.

By visiting our website or engaging our services, you agree to the terms set forth in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website and services.

1. Our Core Commitment to Privacy

The protection of your personal information is a foundational principle of how we operate. We believe that your data belongs to you. We do not view visitor or customer data as a business asset to be monetized, shared, or exploited. We collect only what is reasonably necessary to provide you with our services and to communicate with you in a professional capacity.

We are committed to:

Collecting only information you voluntarily and knowingly provide to us.
Using your information solely for the purposes described in this policy.
Never selling, leasing, licensing, or otherwise transferring your personal information to third-party advertisers, data brokers, or marketing agencies.
Maintaining reasonable and appropriate safeguards to protect the information in our care.
Being transparent about our data practices and responsive to your privacy rights.

2. Scope of This Policy

This policy applies to:

All visitors to our website, regardless of whether they become customers.
All current, prospective, and former customers who engage or inquire about our music engraving services.
All personal information collected through our website, by email, by telephone, through written correspondence, or through any other direct means of communication with us.

This policy does not apply to third-party websites, platforms, or services that may be linked from our website. We encourage you to review the privacy policies of any third-party sites you visit independently.

3. Information We Collect

We collect only information that you directly and voluntarily provide to us. We do not collect information about you through passive or automated means.

Information you may provide includes:

Contact information: Your name, mailing address, email address, and telephone number, as provided when you contact us, place an order, or request a quote.
Project details: Musical scores, notation files, manuscripts, written instructions, and other materials you submit as part of a quote request or project.
Payment information: Billing details necessary to process payment for services rendered. Payment information is handled through secure, industry-standard methods and is not stored beyond what is necessary for the completion of the transaction or as required by applicable law.
Correspondence: Any messages, emails, or written communications you send to us in connection with your inquiry or project.

We do not collect sensitive personal information such as Social Security numbers, government identification numbers, health data, biometric data, or financial account credentials beyond what is minimally necessary to process payment.

4. Cookies and Automated Data Collection

We do not employ any cookies, tracking pixels, web beacons, fingerprinting technologies, or similar automated tools to collect information about visitors to our website. This means:

We do not track your browsing behavior on our site or across other sites.
We do not build visitor profiles or behavioral records.
We do not use any third-party analytics platforms (such as Google Analytics) that would collect data on our behalf through automated means.
We do not serve targeted advertisements based on your browsing activity.

Any information we hold about you has been provided by you directly and consciously.

5. How We Use Your Information

We use the information you provide solely for the following legitimate business purposes:

Fulfilling your service request: Processing orders, completing projects, delivering finished materials, and providing the services you have engaged us to perform.
Business communications: Corresponding with you regarding the status of your project, clarifying project specifications, sending invoices, confirming receipt of materials, and addressing any questions or concerns related to your engagement with us.
Transactional records: Maintaining accurate business records as required for accounting, tax compliance, and legal obligations under applicable Minnesota and federal law.
Improving our services: Understanding, in a general and non-identifying sense, how clients use our services so that we may improve our offerings.

We will not use your contact information or any other personal data to:

Send you unsolicited marketing or promotional communications.
Contact you for purposes unrelated to an active or prospective business engagement with us.
Enroll you in any mailing list, newsletter, or advertising campaign without your explicit, affirmative consent.

6. No Sale of Personal Information

We do not sell, rent, license, exchange, or otherwise transfer your personal information to any third party for advertising, marketing, or commercial purposes.

This includes, but is not limited to:

Data brokers and data aggregators.
Advertising networks and marketing platforms.
Social media companies.
Any other entity whose purpose is to use your information to deliver advertisements or promotional content.

This commitment is unconditional and applies regardless of whether you are a one-time visitor, a prospective customer, or a long-standing client.

7. Disclosure to Third Parties

We do not share your personal information with outside parties except in the following limited and necessary circumstances:

Service providers: We may share information with trusted service providers (such as payment processors or secure cloud storage providers) who assist us in operating our business and delivering our services. These providers are contractually obligated to use your information only as directed by us and only for the purposes of delivering those services. They are not permitted to use your data for their own purposes.
Legal compliance: We may disclose information when required to do so by law, court order, subpoena, or other binding legal process, or when we have a good-faith belief that disclosure is necessary to comply with applicable law, protect the rights or safety of our business, our clients, or others, or prevent fraud or illegal activity.
Business transfers: In the event of a merger, acquisition, or sale of substantially all of our business assets, personal information may be transferred as part of that transaction. We will notify affected individuals if such a transfer occurs and provide notice of any material change in how their data is used.

In all cases, we disclose only the minimum information necessary for the stated purpose.

8. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including the completion of your project, ongoing business communications, and compliance with our legal and accounting obligations under Minnesota and federal law.

When your information is no longer needed, we will delete or securely destroy it in a manner appropriate to the nature of the data. Project files, correspondence, and related materials that you provide for engraving purposes will be retained for a reasonable period following project completion in case of questions, revisions, or disputes, and will be deleted thereafter unless you request otherwise.

9. Data Security

We take reasonable and appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. These measures include:

Using secure, encrypted channels for transmitting sensitive information where applicable.
Limiting access to personal information to those within our organization who have a legitimate need to access it in the course of their duties.
Storing project files and customer data in secure environments with appropriate access controls.

While we take these precautions seriously, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to protecting your information to the best of our ability and to notifying you promptly if we become aware of a breach that may affect your data, in accordance with applicable Minnesota law.

10. Your Privacy Rights Under Minnesota Law

As a resident of Minnesota or as an individual doing business with a Minnesota-based company, you may have certain rights with respect to your personal information. These may include:

Right to know: The right to know what personal information we have collected about you, the purposes for which it is used, and whether it has been shared with any third parties.
Right to access: The right to request a copy of the personal information we hold about you.
Right to correction: The right to request that we correct inaccurate or incomplete information about you.
Right to deletion: The right to request that we delete your personal information, subject to any legal retention requirements.
Right to opt out: The right to opt out of the sale or sharing of your personal information. As stated in this policy, we do not sell or share your data for commercial purposes; however, you may still contact us to confirm this or to make any related requests.

To exercise any of these rights, please contact us using the information provided in Section 13 of this policy. We will respond to verified requests within a reasonable timeframe and in accordance with applicable law.

11. Children's Privacy

Our services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe that a child under 13 has provided personal information to us, please contact us immediately so that we may take appropriate steps to remove that information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or other factors. When we make changes, we will update the "Last Updated" date at the bottom of this webpage. We encourage you to review this policy periodically. Your continued use of our website or services following any changes constitutes your acceptance of the updated policy.

For material changes, such as those that significantly affect your rights or how we use your information, we will make reasonable efforts to notify you directly, such as by email if we have your contact information on file.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

ben marcato music

ben@benmarcatomusic.com

benmarcatomusic.com

We take privacy inquiries seriously and will respond to all legitimate requests in a timely and respectful manner.

This Privacy Policy is governed by the laws of the State of Minnesota, United States of America. Any disputes arising under this policy shall be subject to the jurisdiction of the appropriate courts of the State of Minnesota.

Last updated: May 21, 2026